terms & Conditions

*  COVID-19 policies can be found here. 

If you plan to join our Morocco tour, please note that there are different policies for this trip, as specified below.

It is our intention to make things as simple as possible for anyone who wants to go on a retreat with us. We understand that unexpected events happen which can prevent your attending the retreat you’ve signed up for, requiring the need to cancel your reservation.  We strongly encourage you to purchase travel insurance, with cancellation and curtailment provisions, including medical provisions with specific clauses for pre-existing conditions and Covid-19 issues. Our cruise and international events require that you purchase travel insurance.  Please read and understand the cancellation policy before you book your reservation, to avoid any disappointment. 

• Cancellation 100+ days from the start of the event will incur a non-refundable $500-$1500 service fee, as noted in the Registration portion of the event. 
• 50% of the cost of the retreat (not including the service fee) will be refunded for cancellation 99 – 65 days before the start of the event. 
• 25% of the cost of the retreat (not including the service fee) will be refunded for cancellation 64 – 46 days before the start of the event. 
• No refund for cancellations 45 days or less before the start of the event. 
• No refunds or discounts for arriving late, leaving early, flight cancellations, travel delays, missed connections for a cruise, or for illness during the retreat.

If you cancel your participation in the retreat for any reason, the appropriate cancellation policy will apply.

If a Wild Onion Productions retreat is forced to cancel due to inclement weather, or any other occurrence beyond our control, including but not limited to fire, flood, natural disaster, or if the venue and/or location of the event is closed or provides notice to Wild Onion Productions of its inability to hold the event, or if a local government declared emergency status or regulation is in effect for the location of the event, or in the event that our force majeure clause is initiated, every attempt will be made to reschedule the event, and your reservation costs paid will be applied to the rescheduled event date at the rate you locked into when you registered. 

In the unlikely event that we have to cancel a retreat due too few participants or unforeseen circumstances, we will refund to you all deposits and payments you have paid . We cannot however compensate you for airfare or travel costs incurred.  Please check with us prior to booking your flight to ensure that we have met the minimum number of registrations to hold the event.  Should we have to cancel a retreat due to weather, natural disaster or political upheaval, we cannot guarantee a refund – it will be dependent on us receiving a refund from the venue.  We highly recommend you purchase travel insurance in order to cover these risks.

We urge you to purchase travel insurance.  Any refunds which would have been covered by a travel insurance policy will not be refunded, including travel transportation, hotels, food, etc..  Any travel expenses, including but not limited to flights, rental cars, hotels, etc, either pre- or post trip, that may have been incurred are not the responsibility of Wild Onion Productions Inc and cannot be refunded under any circumstances.  If the retreat is held, but weather conditions (whether forecasted or actualized) prohibit you from traveling, Wild Onion Productions Inc cannot refund your retreat cost. 

MOROCCO CANCELLATION AND REFUND POLICIES 

• Cancellation at any time prior to October 30, 2024 incurs a non-refundable $500 per person service fee, due to the deposits required to arrange this trip.  
• All refunds at any time period, are LESS any pre-paid travel arrangements; any refunds which would have been covered by a travel insurance policy will not be refunded, including travel transportation, hotels, food, etc.
• If you pay in full and cancel between October 30 and January 15, 2025, 50% of the cost of the retreat, less the non-refundable $500 per person fee, will be refunded to you. 
• If you choose to pay in installments, your payment is non-refundable.
• Should you need to cancel and you find a replacement knitter for your spot, you may arrange for them to take your spot on the tour, after emailing Wild Onion Productions for confirmation.  Upon your replacement registering and paying for the trip, you will be refunded, less your $500 non-refundable deposit. Your deposit cannot be transferred to your replacement guest; payment for the full cost of the trip will be required.
• Travel insurance is mandatory for your participation on this tour.  A visual confirmation of your insurance is required prior to April 15, 2025.  

Registration for a Wild Onion Productions retreat signifies acceptance of the above terms.